Make plans today to listen to someone Friday. It's the National Day of Listening and, as their site notes, all you have to do is "set aside one hour to record a conversation with someone important to you."
Why do I promote this every year? Because I think listening is a lost art in America. And we need to bring it back.
P.S. to writers: If you listen to clients, you'll hear the headline. You'll capture the voice. Works all the time.
P.P.S. to Chronicle Books: Are you listening?